Streamlining Operations and Driving Financial Success for Natural Builders

Natural Builders, a reputable construction company committed to integrity and exceptional customer service, partnered with Peak Business Solutions to enhance their operational efficiency and financial management. Through strategic planning and implementation expertise, Peak Business Solutions helped the Natural Builders overcome operational challenges and achieve significant improvements.

Financial Consulting:

Natural Builders faced difficulties in accurately tracking income, expenses, and profit margins. Peak Business Solutions implemented robust financial tracking systems, including QuickBooks integration, transaction categorization, and reconciliation. They also introduced work-in-progress (WIP) calculations to account for income withheld for project costs not yet realized. These measures enabled NB to obtain comprehensive financial metrics, maintain updated books, and track profitability over time and specific projects. Streamlined payroll processes and tax withholdings ensured compliance with IRS and labor laws.

Productivity Consulting:

Natural Builders struggled with time-consuming phone call handling and manual project communication tracking. Peak Business Solutions introduced a Voice Over IP (VoIP) system that automated communication processes, directed leads to the website, and transcribed voicemails into email notifications. This reduced call handling time, increased lead capture rates, and improved customer follow-up. Automated web forms integrated with the CRM software streamlined project tracking, eliminating manual data entry and preventing lead leakage. These enhancements significantly boosted productivity, allowing NB to focus on customer satisfaction and efficient project management.

System Implementation:

Peak Business Solutions recommended and assisted in the implementation of various systems. They facilitated the adoption of VoIP software, centralizing team communications and automating text follow-ups. Workflow automation tools reduced manual data entry, enhancing efficiency. Google Drive was set up as a collaborative platform for creating and editing standard operating procedures (SOPs), promoting better SOP capture and easier access. These system implementations centralized communication, streamlined processes, and fostered collaboration within the organization.

Results:

The consulting and implementation efforts by Peak Business Solutions yielded substantial results for Natural Builders. The implemented financial tracking systems provided improved financial visibility, enabling better decision-making and facilitating future accounting services. Automated communication and lead capture mechanisms saved time and prevented leads from slipping through the cracks. Streamlined SOP creation and access achieved greater consistency in customer interactions and efficient onboarding of new employees.

Building upon the achieved success, the partnership between NB and Peak Business Solutions continues to fuel growth. Since the collaboration’s start in early 2022, Natural Builders has experienced remarkable progress. After capturing the first six months of financial data for 2023, Natural Builders is on track to increase their revenue by 400% in addition to increasing their profit margins, which are well above industry standards. These results reflect the effectiveness of the partnership between Natural Builders and Peak Business Solutions.

Conclusion

The partnership between NB and Peak Business Solutions has been instrumental in driving operational excellence and financial success. Through strategic financial consulting, productivity enhancements, and system implementations, Natural Builders achieved remarkable outcomes. They gained improved financial visibility, streamlined processes, and increased profitability.

Looking ahead, the ongoing partnership between Natural Builders and Peak Business Solutions will continue to fuel growth. With a solid foundation in place, NB is well-positioned to scale its business, maintain its commitment to integrity, and provide exceptional client service.